FAQ
Affiliate FAQs
Q: I’m getting ready to share my first link with one friend/client. Is it okay for me to cloak it? A: Yes Q: Will I get credit if I order for a friend or client using my link or do they need to do it themselves? A: You may order through your link and ...
BiOptimizers Refund Policy
BiOptimizers's Product Return Policy Our return policy for all BiOptimizers products can be found on this link.
Why am I being billed Monthly for a 3-Month package?
For all of our products, we offer different packages, allowing to have a better price per bottle depending on the package you decide to purchase. However, note that nowhere do we indicate or imply that a certain package is for a certain amount of ...
Are our Products approved by Health Canada?
Not as of yet. We are going through the approval process in Canada which takes time. However we have 100's of Canadian Clients who are enjoying the benefits of the products. It's also important to note that if your not 100 percent satisfied with our ...
How can I order without subscribing to a monthly subscription?
All of our promotional pages automatically enroll you into a monthly subscription. However, you may cancel your subscription anytime you wish by contacting our help desk via email: support@bioptimizers.com. Please send us your order ID and we'll take ...
What does AVS Unknown Response mean when I try to place an order?
In some odd cases, when placing an order, you might get this error message: This error can be for several reasons: Your credit card is not accepted by our system You are using a debit card that cannot be accepted by our system and the most likely ...
Do BiOptimizers products contain any GMO ingredients?
None at all. We don't use any GMO ingredients. Secondly, no chemical fillers or binders are added to any of our products. Lastly, our products are all suitable for those on a vegetarian and vegan diet (no animal agents used).
Is the date printed on my Masszymes enzymes and P3-OM probiotics bottles the expiry or manufacturing date? (It looks like my P3-OM probiotics are out of date?)
With Probiotics in the United States, where our manufacturing facility is located, it's required by law to stamp when the products were produced. This is because with bacteria cultures, whatever the count is on day of production is what's stamped on ...
Is there soy or gluten in your products?
There is no soy or gluten in any of our products.
Are these products only for athletes?
I was a high performance athlete that suffered a major health crisis after competing at the Mr. Universe contest. In order to regain my health I hooked up with a world renowned Dr. who was using enzymes and probiotics and specialized nutritional ...
Contact Us
Telephone: 1-800-719-2467 Email: support@bioptimizers.com Product Return Address: EyeFive, Inc c/o Masszymes Inc 37 Inverness Drive East Suite 100 Englewood, CO 80112, USA Mailing Address Please note- this address is not able to accept returned ...
Are your products gluten free?
P3OM Products are totally gluten free. MASSZYMES CULTURING PROCESS: While gluten is not directly added to this item, gluten/gluten containing grains are utilized in the fermentation process that produces one or more of the fungal enzymes found in ...
If one is taking a supplement that is antibacterial such as colloidal silver, herbs, etc. how far apart should one these from the P3-OM?
Those agents exert an effect on harmful bacteria and will not adversely effect the P3-OM. Ideally though taking the P3-OM before bed is the most effective way to use the product.
The ingredient list for Masszymes lists Aspergillus niger, Candida, Saccharomyces, among others as a source of the enzymes. Does this mean that these organisms are present in the final product?
Enzymes are the active agent extracted from these mediums so there's little chance of any allergic response on the body. The agents from the fermentation are not the final product. ie. penecillin is not the mold it comes
Do your products contain dairy?
Our products are 100% dairy-free, so they only contain plant based material. There is no dairy in any of our products.
My card keeps being declined on your website. How can I place an order?
Occasionally, an issue arises with our processing partner, Clickbank, that will need our attention. If you are finding that your card isn't being accepted, please reach out to us at support@bioptimizers.com, and we can get you take care of ...
As part of my diet regimen, I like to fast for up to 24 twice a week. If I took Masszymes and P3-Om on fast days, are there any additional benefits to doing this?
On days that you fast, we recommend taking about 25 Massyzmes and 10 P3-OM probiotics to accelerate fast loss, improve metabolism and remove waste from the body. It will accelerate the results and reduce any brain fog often felt early on the fast. ...
Are your products vegetarian?
All of our products are vegetarian-based (no animal agents). Additionally, we don't use any GMO ingredients, chemical fillers or binders in any of our products.
Are your products organic?
Since we’re unable to 100% verify that only organic practices are applied in the initial culturization phase of our enzyme and probiotics products, they do not carry an “organic” stamp specifically, no. However, only natural ingredients are used in ...
Do you use GMO ingredients?
None at all. We don't use any GMO ingredients. Secondly, no chemical fillers or binders are added to any of our products. Lastly, our products are all suitable for those on a vegetarian and vegan diet (no animal agents used).
What is the shelf life of Masszymes, P3-OM and HCL Breakthrough?
The shelf life of Masszymes, P3-OM and HCL Breakthrough is 2 years from date of manufacture. CLICK HERE TO ODER MASSZYMES CLICK HERE TO ORDER P3-OM CLICK HERE TO ORDER HCL
Is it okay for pregnant or breastfeeding mothers to take your product?
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How should I store your products when I receive my shipment? What is the best temperature to store the products at?
All our products are shelf stable. For best results, you can store the products in a clean, dry and cool area. The products do not need to be refrigerated. However we have found that they will often maintain effectiveness even after expiry dates if ...
Are your P3-OM and Masszymes safe for children?
Yes, You can give our Masszymes & P3-OM to children.We suggest a daily dosage of 1 capsule for every 20 kg of body weight. This applies to both Masszymes and with our P3-OM probiotics as well.
For how long do I have to take your products?
We suggest you follow our program for at least 90 days (3 months). Then after that you can always follow a basic maintenance program of 4 capsules of Masszymes with each meal and 2 capsules of P3-OM (I personally do 10 and 5). The one thing you'll ...
Do you do wholesale?
We offer wholesale accounts to certain people/businesses who have to be approved by our team. However, with retail orders, the more products you purchase, your price-per-bottle goes down. Contact our help desk at support@biotimizers.com to apply for ...